Basic Licensing Units: Handle Security Incident & Services [e-learning course]

Basic Licensing Units: Handle Security Incident & Services [e-learning course]

english

Free
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Components

  • Containing Incidents of Damage to Facilities and Equipment
  • Handling Fire-Related Incidents
  • Handling Suspicious Behaviour and Crime-Related Incidents
  • Handling Medical or First-Aid Related Incidents
  • Handling Bomb or IED (Improvised Explosive Device) Threat Incidents
  • Searching, Apprehending and Arresting Suspect
  • Giving Evidence in Court

Course Synopsis
The Handle Security Incident & Services module focuses on the practical application of standard operating procedures (SOPs) when responding to various onsite incidents. Participants will learn how to identify potential threats, manage security breaches, and handle service-related requests while maintaining a high level of professionalism and legal compliance.

Key Learning Outcomes
  • Incident Response: Learn to identify and react to security incidents such as unauthorized entry, suspicious behavior, and medical emergencies.
  • Reporting & Documentation: Master the art of clear, concise, and accurate incident reporting and logging.
  • Service Excellence: Develop the communication skills necessary to assist visitors, manage complaints, and provide information while maintaining site security.
  • Legal & Ethical Guidelines: Understand the limits of authority and the legal requirements governing security operations in Singapore.
  • Evidence Preservation: Gain basic knowledge on how to secure a scene and preserve evidence for further investigation or police handover.
Target Audience
New entrants to the security industry and existing security officers looking to fulfill the Basic Licensing Unit (BLU) requirements for licensing by the Police Regulatory Department (PRD).

Course Duration
1. 1.5 hours including the assessment
2. Can be taken anytime and anywhere

Note: This course is a private study aid and does not award a Statement of Attainment (SOA). It is intended for practice purposes only.