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Welcome to the services bought to you by Ten Learn Pte Ltd (“TenLearn”), consisting of this website Services at tenlearn.com and the network of websites, software applications or any other products or services offered by TenLearn (the “TenLearn Services”). Please read these Terms of Use (the “Terms of Use”) carefully before using the TenLearn Services. Through the TenLearn Services, you may have access to a variety of resources and content. These include (i) courses and content being run by third party providers that result in obtaining certification for various skills and/or services (the “Certified Courses”); and (ii) web pages, data, messages, text, images, photographs, graphics, audio, video, feedback, chatbots, forums, areas of discussion hosted on the TenLearn Services, announcements and other documents (the “Materials”). Such Certified Courses and Materials are collectively referred to as “Content”.
By accessing or using the TenLearn Services or the Content provided on or through the TenLearn Services, you agree to follow and be bound by the following Terms of Use and our Privacy Policy. If you are an individual, you represent and warrant that you are at least eighteen (18) years old and that you have read, understood and accepted these Terms of Use. If you do not agree to these Terms of Use, then you must immediately cease your use of the TenLearn Services and the Content. TenLearn reserves the right to revise the Terms of Use and Privacy Policy at any time without notice to you. The revised Terms of Use and Privacy Policy will be effective when posted. You can review the current Terms of Use at tenlearn.com and Privacy Policy at tenlearn.com. Any access to the TenLearn Services and Content are subject to these Terms of Use, as they may be amended from time to time and published.
Some areas of the TenLearn Services or Content provided on or through the TenLearn Services may have additional rules, guidelines, license agreements, user agreements or other terms and conditions that apply to your access or use of that area of the TenLearn Services or Content (including terms and conditions applicable to a corporation or other organization and its users). If there is a conflict or inconsistency between these Terms of Use and the rules, guidelines, license agreement, user agreement or other terms and conditions for a specific area of the TenLearn Services or for specific Content, the latter shall have precedence with respect to your access and use of that area of the TenLearn Services or Content.
Your use of the Content is subject to all agreements such as a license agreement or user agreement that accompanies or is included with the Content, ordering documents, exhibits, and other terms and conditions that apply (the "License Terms"). In the event that Content is provided on or through the TenLearn Services and is not licensed for your use through License Terms specific to the Content, you may use the Content subject to the following: (a) the Content may be used solely for your personal, informational, non-commercial purposes; (b) the Content may not be modified or altered in any way; and (c) the Content may not be redistributed.
You may download, store, display on your computer, view, listen to, play and print Materials that TenLearn publishes or broadcasts on the TenLearn Services or makes available for download through the TenLearn Services subject to the following: (a) the Materials may be used solely for your personal, informational, non-commercial purposes; (b) the Materials may not be redistributed. You acknowledge and agree that you are solely responsible for all fees and costs associated with your access to and use of the Content.
The TenLearn Services and Content provided on or through the TenLearn Services are the intellectual property and copyrighted works of TenLearn or a third party provider. All rights, title and interest not expressly granted with respect to the TenLearn Services and Content provided on or through the TenLearn Services are reserved. All Content is provided on an "As Is" and "As Available" basis, and TenLearn reserves the right to terminate the permissions granted to you in Sections 2 and 3 above and your use of the Content at any time.
TenLearn further reserves the right to alter, suspend, or discontinue the Content in whole or in part, at any time and for any reason, without notice. The Content may also be unavailable periodically due to maintenance or the suspension or update of Content by a third party provider or for other reasons. You acknowledge that Tenlearn shall have no liability in respect of such potential alteration, suspension, discontinuance, unavailability and/or removal of the Content.
You agree and covenant that you will only upload, share, post, feedback, review, publish, transmit, or otherwise make available ("Share") on or through the TenLearn Services Content that you have the right and authority to Share and for which you have the right and authority to grant to TenLearn all of the licenses and rights set forth herein. By Sharing Content, you grant TenLearn a worldwide, perpetual, royalty-free, irrevocable, nonexclusive, fully sublicensable license to use, reproduce, modify, adapt, translate, publish, publicly perform, publicly display, broadcast, transmit and distribute the Content for any purpose and in any form, medium, or technology now known or later developed. This includes, without limitation, the right to incorporate or implement the Content into any TenLearn product or service, and to display, market, sublicense and distribute the Content as incorporated or embedded in any product or service distributed or offered by TenLearn without compensation to you. You warrant that: (a) you have the right and authority to grant this license; (b) TenLearn's exercise of the rights granted pursuant to this license will not infringe or otherwise violate any third party rights; and (c) all so-called moral rights in the Content have been waived to the fullest extent allowed by law.
You agree that you will neither use the TenLearn Services in a manner, nor Share any Content, that: (a) is false or misleading; (b) is defamatory, derogatory, degrading or harassing of another or constitutes a personal attack; (c) invades another's privacy or includes, copies or transmits another's confidential, sensitive or personal information; (d) promotes bigotry, racism, hatred or harm against any group or individual; (e) is obscene or not in good taste; (f) violates or infringes or promotes the violation or infringement of another's rights, including intellectual property rights; (g) you do not have the right and authority to Share and grant the necessary rights and licenses for; (h) violates or promotes the violation of any applicable laws or regulations; (i) contains a solicitation of funds, goods or services, or promotes or advertises goods or services; (j) contains any viruses, Trojan horses, or other components designed to limit or harm the functionality of a computer; or (k) reproduce, distribute, publicly display, communicate to the public, create derivative works from or otherwise use and exploit any of the Content except as permitted by these Terms of Use or the terms and conditions of the relevant third party provider as applicable. TenLearn may report you to the relevant authorities and may act under the fullest extent of applicable laws if you transmit or upload content intended or designed to cause harm.
Notwithstanding anything that you may note or state in connection with Sharing Content, any Content Shared by you shall not be considered confidential information and shall be received and treated by TenLearn on a non-confidential and unrestricted basis and TenLearn shall not take and shall not be required to take any steps to safeguard the confidentiality of any information that you Share, other than as specified in TenLearn’s Privacy Policy.
You agree not to access or use the TenLearn Services in any manner that could damage, disable, overburden, or impair any TenLearn accounts, computer systems or networks. You agree not to attempt to gain unauthorized access to any parts of the TenLearn Services or any TenLearn accounts, computer systems or networks. You agree not to interfere or attempt to interfere with the proper working of the TenLearn Services or any TenLearn accounts, computer systems or networks. You agree not to use any robot, spider, scraper or other automated means to access the TenLearn Services or any TenLearn accounts, computer systems or networks without TenLearn' express written permission.
If any of the Content require you to open an account, you must complete the registration process by providing us with current, complete and accurate information as required by the applicable registration form. You may also be required to choose a password and a user name. Access to and use of password protected or secure areas of the TenLearn Services are restricted to authorized users only. You agree not to share your password(s), account information, or access to the TenLearn Services with any other person. You agree that you are the only permitted user of the account. You are responsible for maintaining the confidentiality of password(s) and account information, and you are responsible for all activities that occur through the use of your password(s) or account(s) or as a result of your access to the TenLearn Services. You agree to notify TenLearn immediately of any use of your password(s) or account(s) that you did not authorize or that is not authorized by these Terms of Use. You agree that your account is strictly for your personal, informational, and non-commercial purposes, and is not transferrable to any party.
You agree not to use the TenLearn Services, or Content provided on or through the TenLearn Services or any Content provided by any third party providers, for any purpose that is unlawful or prohibited by these Terms of Use or the rules, guidelines or terms of use posted for a specific area of the TenLearn Services or Content provided on or through the TenLearn Services.
You agree to indemnify and hold harmless TenLearn, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including attorneys' fees and costs on a full indemnity basis, due to or arising out of Content that you Share, your violation of these Terms of Use or any additional rules, guidelines or terms of use posted for a specific area of the TenLearn Services or Content provided on or through the TenLearn Services, or your violation or infringement of any third party rights, including intellectual property rights.
TenLearn has no obligation to monitor the TenLearn Services or screen Content that is Shared on or through the TenLearn Services. However, TenLearn reserves the right to review the TenLearn Services and Content and to monitor all use of and activity on the TenLearn Services, and to remove or choose not to make available on or through the TenLearn Services any Content in its sole discretion. TenLearn may remove Content that is confidential or proprietary to a third party without that third party's permission. Without limiting the foregoing, TenLearn further reserves the right to remove any material that TenLearn in its sole discretion finds to be in violation of these Terms of Use or otherwise objectionable.
TenLearn may, in its sole discretion, at any time discontinue providing or limit access to the TenLearn Services, any areas of the TenLearn Services or Content provided on or through the TenLearn Services. You agree that TenLearn may, in its sole discretion, at any time, terminate or limit your access to, or use of, the TenLearn Services or any Content. TenLearn may terminate or limit your access to or use of the TenLearn Services if TenLearn determines, in its sole discretion, that you have infringed the copyrights, trademarks or other intellectual property rights of a third party. You agree that TenLearn shall not be liable to you or any third-party for any termination or limitation of your access to, or use of, the TenLearn Services or any Content, including Content that you may have Shared.
The TenLearn Services provides links to websites and access to Content, products and services of third parties, including users, advertisers, affiliates and sponsors of the TenLearn Services. TenLearn is not responsible for third party Content provided on or through the TenLearn Services or for any changes or updates to such third party sites, and you bear all risks associated with the access to, and use of, such websites and third party Content, products and services.
Except where expressly provided otherwise, the TenLearn Services, and all Content provided on or through the TenLearn Services, are provided on an "as is" and "as available" basis. TenLearn expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the TenLearn Services and all Content provided on or through the TenLearn Services. TenLearn disclaims any warranty that: (a) the TenLearn Services or Content will meet your requirements; (b) the TenLearn Services will be available on an uninterrupted, timely, secure, or error-free basis; (c) the accuracy, correctness, completeness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Content; (d) the quality of any Content purchased or obtained by you on or through the TenLearn Services will meet your expectations or (e) that any of the Content or certification acquired through the Content provided will result in any employment.
Any Content accessed, downloaded or otherwise obtained on or through the use of the TenLearn Services is used at your own discretion and risk. TenLearn shall have no responsibility for any damage to your computer system or loss of data that results from the download or use of Content.
TENLEARN SHALL NOT BE LIABLE FOR ANY INJURY, DAMAGE OR LESS OF ANY KIND CAUSED AS A RESULT (DIRECT OR INDIRECT) OF THE USE OF THE TENLEARN SERVICES AND CONTENT, INCLUDING BUT NOT LIMITED TO ANY INJURY, DAMAGE OR LOSS SUFFERED AS A RESULT OF RELANCE ON THE CONTENT. TENLEARN SHALL NOT HAVE ANY RESPONSIBILITY FOR ANY INJURY, DAMAGE OR LOSS CAUSED BY ANY NEGLIGENCE, OMISSION OR FAULT OF TENLEARN AND/OR ANY THIRD PARTY PROVIDER IN CONNECTION WITH THE TENLEARN SERVICES AND/OR CONTENT.
TENLEARN SHALL NOT BE RESPONSIBLE FOR THE INTERACTION BETWEEN YOU AND/OR OTHER USERS AND/OR ANY THIRD PARTY PROVIDER. TENLEARN SHALL NOT BE RESPONSIBLE FOR DISPUTES, CLAIMS, LOSSES, INJURIES OR DAMAGE OF ANY KIND THAT MIGHT ARISE OUT OF OR RELATE TO CONDUCT OF OTHER USERS AND/OR ANY THIRD PARTY PROVIDER, INCLUDING, BUT NOT LIMITED TO, YOU AND/OR ANY USER’S RELIANCE UPON ANY CONTENT AND/OR INFORMATION PROVIDED BY SUCH OTHER USERS AND/OR ANY THIRD PARTY PROVIDER. TENLEARN DOES NOT CONTROL CONTENT FROM OTHER USERS AND/OR ANY THIRD PARTY PROVIDER POSTED ON THE TENLEARN SERVICES AND, AS SUCH, TENLEARN DOES NOT WARRANT NOR GUARANTEE IN ANY MANNER THE RELIABILITY, VALIDITY, ACCURACY OR TRUTHFULNESS OF THE CONTENT. TENLEARN BEARS NO RESPONSIBILITY WHATSOEVER AS TO ANY PART OF OR WHOLE OF THE CONTENT THAT YOU MAY FIND OBJECTIONABLE, OR BEARS ANY LIABILITY FOR YOUR ACCESS OR USE OF ANY SHARED CONTENT TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW. TENLEARN FURTHER DOES NOT GUARANTEE THAT ANY PERSONAL DATA SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, HACKED, DELETED, DESTROYED OR USED BY OTHERS.
TenLearn reserves the right to make changes or updates to, and monitor the use of, the TenLearn Services and Content provided on or through the TenLearn Services at any time without notice.
In no event shall TenLearn be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or data use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the TenLearn Services or any Content provided on or through the TenLearn Services, whether the Content provided is by a third party provider or not.
To the extent that any disclaimer, exclusion, or limitation in these Terms of Use are held to be legally invalid, such disclaimer, exclusion and limitation, including those set forth in sections 12 and 13, do not apply and all other terms and/or part of that terms shall remain in full force and effect.
As all Certified Courses and where applicable, the Content, are provided by third party providers, there are strictly no refunds or change of courses allowed except as set out in this clause herein. In the event where the your Certified Course is cancelled by the third party provider and/or TenLearn (“Cancelled Certified Course”) before the completion of the Certified Course (“Completion”), you may make a one-time request (“Replacement Request”) to us to change your Certified Course to another Certified Course (“Replacement Course”). The Replacement Course must be of the same value (including GST) of the Cancelled Certified Course or lower. For the avoidance of doubt, if the Replacement Course you choose a course has a lower value of the Cancelled Certified Course, you will not be entitled to any recompense. For the avoidance of doubt, Completion refers to you being awarded the certification of the Certified Course that you have registered for. After Completion, there will be strictly no refunds or change of courses whatsoever.
In the event that after your purchase of the Certified Course (“Purchased Course”), you wish to change your Certified Course, you may make a one-time request to us (“Change Request”) to change your Certified course to another Certified Course (“Changed Course”). The Changed Course must be of the same value (including GST) of the Purchased Course or lower. For the avoidance of doubt, if the Changed Course has a lower value than the Purchased Course, you will not be entitled to any recompense. You may only make this Change Request within seven (7) calendar days of the date of your purchase. No Change Request made after the aforementioned timeline of seven (7) calendar days will be entertained.
Notwithstanding the foregoing, all refunds or change of courses will be at the sole discretion of TenLearn.
Any personal information collected on this TenLearn Services may be accessed and stored globally and will be treated in accordance with TenLearn’ Privacy Policy (accessible at tenlearn.com). You understand that TenLearn collects, uses, processes, possesses, and otherwise stores your personal information and utilization data and may share such data with third party providers for the purpose of improving or providing services subject to TenLearn’s Privacy Policy.
By accessing or using the TenLearn Services or the Content provided on or through the TenLearn Services, you consent to the use of your personal information and utilization data in accordance with TenLearn’ Privacy Policy.
The Certified Courses Platform is available on the TenLearn Services and is accessible to all users. The Certified Courses Platform provides information on various courses by third party providers to allow users to search for and contact the third party provider if the user wishes to register and attend to the courses provided by that third party provider. The Certified Courses Platform is provided to you as a matter of convenience, and TenLearn makes no representation or warranty whatsoever in respect of any third party provider listed in the Certified Courses Platform and shall not be responsible in any way for the quality or suitability of any of the third party providers for any purpose whatsoever. Further, you acknowledge that a listing on the Certified Courses Platform is not an endorsement by TenLearn in any form, and that you agree that engaging with the third party service provider shall be at your own risk and you agree that TenLearn shall not be responsible whatsoever for any such engagement. You acknowledge and agree that for any of the Certified Courses offered by the relevant third party provider TenLearn shall not be held liable for any loss, whether direct, indirect, consequential, incidental or special (and whether arising out of contract, tort or otherwise) which you may suffer arising from any defect, error, fault or failure to perform with respect to the Certified Courses provided by the third party providers.
Persons who are not of the age of majority are not eligible to use the TenLearn Services, and no information in relation to such persons shall be submitted to TenLearn.
The failure of TenLearn to exercise or enforce any rights or provisions in these Terms of Use shall not constitute a waiver of such right or provision. If any part or provision of these Terms of Use is found to be unenforceable, such part or provision may be modified to make the Terms of Use as modified legal and enforceable. The balance of the Terms of Use shall not be affected.
All matters relating to your access to, and use of, the TenLearn Services and Content provided on or through or uploaded to the TenLearn Services and the interpretation and enforcement of these Terms of Use (including any question regarding its existence, validity or termination) shall be governed by the laws of the Republic of Singapore. You and TenLearn agree to submit to the exclusive jurisdiction of the courts of the Republic of Singapore.
If you have any questions regarding these Terms of Use, kindly contact TenLearn at contact@tenlearn.com.
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